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We have computers at end customers that are primarily serviced by a local dealership that logs in remotely.
When the local dealership cannot solve a problem we log in to try and solve it.
It woul...
I just found that ad hoc support is something different.
We are using the normal client-server connection.
So the label should probably be changed to 'miscellaneous'.
And it would be nice to hear if this is something that can/will be implemented anytime soon.