KerryBruno's avatar
KerryBruno
New Member
2 years ago
Status:
Declined

Sending out robo calls.

I was wondering if there is a way to do this on the platform.   If you could upload a csv file, and have it call the numbers on the list and play a prerecorded message.  

 

For example:  

"This is blahblahblah just calling to remind you of your appointment for tomorrow, if you need to reschedule please call us back at ......."

It would be great if we could also have it come from one of our specific caller id's.

 

If this is something that already exists 

  • GlennD's avatar
    GlennD
    GoTo Manager

    Hi KerryBruno, welcome to the community.

     

    Automated (robo) calls are not supported currently, and with the growing calls for the FCC to do something to stop current robo-call abuse, I doubt we will introduce this feature (but I will ask). That being said, our new Customer Engagement service supports text message campaigns that could be used in the way you describe.