Is there a way to customize the email invitation sent when clicking the 'Email This Info' button? I would like to be able to change the subject & body of the email. I really don't like the GoToAssi...
Customize email invitation
troglotech
11 years agoActive Contributor
Josh, I strongly agree, Should be able to customize subject, message body and signature wit support keys as @variables.
Custom invitations have been requested many times over the years and ignored by COL. A less than satisfactory work around is to replace selected text with one or prefab Email signatures if its worth the extra effort to you.
Brenden, as Josh suggests, custom invitations it should be a general function of remote support invitations, not limited to service desk in any way.