Kaz111
3 years agoActive Contributor
Been a very long time user of GoToAssist and this has been an issue from Day 1 for me. Although I communicate to clients to "click at the very beginning of the support key file", this is not always performed. The connection process for clients could certainly be more streamlined.
FYI, I use GoToAssist 4.8 build 1702. For those on V5, is this also an issue?