hkemmann's avatar
hkemmann
Active Contributor
2 months ago
Status:
Reviewed by moderator

Button to deactivate Noise Cancellation

In the old version of GoToMeeting there was a button to deactivate the automatic noise cancellation. Unfortunately, the new version no longer has this function. It would be nice if this function could be re-implemented.

Thank you very much in advance!

HJK

  • KateG's avatar
    KateG
    GoTo Manager
    2 months ago
    Status changed:
    New
    to
    Reviewed by moderator

    hkemmann thanks for posting here, I will be sharing this with the team. 

  • Rüdi's avatar
    Rüdi
    Active Contributor
    2 months ago

    Thank you, for mention it. We have the same problem, and would appreciate if this feature could be back to the new version. 

    • KateG's avatar
      KateG
      GoTo Manager
      2 months ago

      Thanks for your feedback Rudi, we are sharing this with the team. 

  • hkemmann's avatar
    hkemmann
    Active Contributor
    2 months ago

    Is it possible that we will be notified when the development team has seen this problem and is considering solving it?

  • KateG's avatar
    KateG
    GoTo Manager
    30 days ago

    hkemmann I checked with the team and unfortunately don't have an update on the availability of this. I will continue to share the need for this feature. Don't hesitate to reach out again about the status, I'll keep checking. 

    • hkemmann's avatar
      hkemmann
      Active Contributor
      30 days ago

      Thank you for the note. A lot of your competitors have such a button. Can you escalate this missing feature?

  • KateG's avatar
    KateG
    GoTo Manager
    30 days ago

    hkemmann I'm sharing your and others feedback on the topic. I do hear that this is needed. 

  • Rüdi's avatar
    Rüdi
    Active Contributor
    29 days ago

    I agree, otherwise we have to look for an alternative solution

    • hkemmann's avatar
      hkemmann
      Active Contributor
      24 days ago

      We test ZOOM. This service has an excellent noise cancelation. One klick with high quality.