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Participants may be in a noisy environment. The lack of push to talk creates extra hassle of constantly having to mute, then unmute with the mouse control (even when participants are wearing headphon...
Absolutely. Although my company is very Citrix-forward, there are so many other solutions on the market that it's easy for users to compare GTM to other meeting products that they have used. PTT is among several features that GTM is lacking that is commonplace in other products.