The drawing ability and share it with partecipants what one of the *TOP* resason why I loved GoToMeeting. I thought it was brilliant of GTM to have such option, a leg up on everybody else. I was constantly using the old version for that very reason.
And now it is not there anymore!
The new version is not efficent at all, it has a brush instead of a line, and the thinner you can make it is still huge. And as just as per 5 min ago, I wasn't able to use it at all because my partecipants were not seen what I was drawing, neither when I shared as app, or as entire screen.
In addition, the couldn't see my pointer either. I am an architectural and interior design consultant and if these options are disabled, GoToMeeting is useless - mind as well I Facetime instead.
GTM has eliminated one of the very things that made your product unique and great.
Please bring it back.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2025-03-28T21:54:45.220-04:00","lastPublishTime":"2025-03-28T21:54:45.220-04:00","metrics":{"__typename":"MessageMetrics","views":4},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"entityType":"IDEA_REPLY","eventPath":"category:GoToMeeting/community:logmeinboard:GoToMeeting_Ideas/message:319368/message:322561","repliesCount":0,"status":{"__typename":"IdeaStatus","previousStatus":null,"currentStatus":null},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"IdeaReplyMessage:message:319399":{"__typename":"IdeaReplyMessage","uid":319399,"id":"message:319399","revisionNum":1,"author":{"__ref":"User:user:1250818"},"readOnly":false,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Idea:board:GoToMeeting_Ideas"},"parent":{"__ref":"IdeaTopicMessage:message:319368"},"conversation":{"__ref":"Conversation:conversation:319368"},"subject":"Re: Interactive Drawing Feature is Lost in the New GoTo","moderationData":{"__ref":"ModerationData:moderation_data:319399"},"body":"
RFast thanks for sharing your experience with the drawing tools.
\nRegarding Remote Control, the GoTo App supports remote control and Attendees can request control once the admin on your account enables the feature: How do I use Remote Control?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"postTime":"2024-10-02T19:44:54.601-04:00","lastPublishTime":"2024-10-02T19:44:54.601-04:00","metrics":{"__typename":"MessageMetrics","views":16},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"entityType":"IDEA_REPLY","eventPath":"category:GoToMeeting/community:logmeinboard:GoToMeeting_Ideas/message:319368/message:319399","repliesCount":1,"status":{"__typename":"IdeaStatus","previousStatus":null,"currentStatus":null},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:319406":{"__typename":"ModerationData","id":"moderation_data:319406","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"IdeaReplyMessage:message:319406":{"__typename":"IdeaReplyMessage","author":{"__ref":"User:user:1125328"},"id":"message:319406","revisionNum":1,"uid":319406,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Idea:board:GoToMeeting_Ideas"},"parent":{"__ref":"IdeaReplyMessage:message:319399"},"conversation":{"__ref":"Conversation:conversation:319368"},"subject":"Re: Interactive Drawing Feature is Lost in the New GoTo","moderationData":{"__ref":"ModerationData:moderation_data:319406"},"body":"Thanks so much for your investigation and support Kate. Remote control doesn't solve this issue at all. The presenter needs control of the screen, while the presenter and all participants are enabled to draw collaboratively. Until this last update, we were still able to launch the old GoToMeeting App which enabled these features. We relied on these for hours every day. However, now the old desktop app (orange logo) will not even launch.
As an art fabrication studio, we cannot properly QC projects via shared photos/diagrams and troubleshoot design changes without the ability to have all participants draw (and select their own pen colors for clarity). What was once a tremendously unique application is now common and indistinguishable from the others. What a huge loss.
We hope this is reintroduced on a high priority basis before all visual professionals and others who relied on this service seek alternative applications. As our GoTo account administrator, I will be actively seeking alternatives within the week, as we cannot function without this.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2024-10-03T09:39:18.518-04:00","lastPublishTime":"2024-10-03T09:39:18.518-04:00","metrics":{"__typename":"MessageMetrics","views":12},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"entityType":"IDEA_REPLY","eventPath":"category:GoToMeeting/community:logmeinboard:GoToMeeting_Ideas/message:319368/message:319406","repliesCount":0,"status":{"__typename":"IdeaStatus","previousStatus":null,"currentStatus":null},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:319399":{"__typename":"ModerationData","id":"moderation_data:319399","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ModerationData:moderation_data:319398":{"__typename":"ModerationData","id":"moderation_data:319398","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"IdeaReplyMessage:message:319398":{"__typename":"IdeaReplyMessage","author":{"__ref":"User:user:1250818"},"id":"message:319398","revisionNum":1,"uid":319398,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Idea:board:GoToMeeting_Ideas"},"parent":{"__ref":"IdeaTopicMessage:message:319368"},"conversation":{"__ref":"Conversation:conversation:319368"},"subject":"Re: Interactive Drawing Feature is Lost in the New GoTo - Status changed to: Investigating","moderationData":{"__ref":"ModerationData:moderation_data:319398"},"body":"","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"0","kudosSumWeight":0,"postTime":"2024-10-02T19:39:57.440-04:00","lastPublishTime":"2024-10-02T19:39:57.440-04:00","metrics":{"__typename":"MessageMetrics","views":14},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"entityType":"IDEA_REPLY","eventPath":"category:GoToMeeting/community:logmeinboard:GoToMeeting_Ideas/message:319368/message:319398","repliesCount":0,"status":{"__typename":"IdeaStatus","previousStatus":{"__typename":"IdeaStatusDetails","text":"New","statusKey":"new","description":"Newly submitted idea awaiting team review","label":{"__typename":"IdeaStatusLabel","type":"OUTLINE","color":"000000","visible":true},"statusGroupKey":"new"},"currentStatus":{"__typename":"IdeaStatusDetails","text":"Investigating","statusKey":"investigating","description":"Idea is being investigated and scoped by the team","label":{"__typename":"IdeaStatusLabel","type":"OUTLINE","color":"000000","visible":true},"statusGroupKey":"new"}},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:10":{"__typename":"Rank","id":"rank:10","position":14,"name":"Visitor","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:1271069":{"__typename":"User","id":"user:1271069","uid":1271069,"login":"RFast","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-09-24T08:53:14.162-04:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.logmein.com/t5/s/logmein/m_assets/avatars/default/avatar-2.svg?time=0"},"rank":{"__ref":"Rank:rank:10"},"entityType":"USER","eventPath":"community:logmein/user:1271069"},"ModerationData:moderation_data:319386":{"__typename":"ModerationData","id":"moderation_data:319386","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"IdeaReplyMessage:message:319386":{"__typename":"IdeaReplyMessage","author":{"__ref":"User:user:1271069"},"id":"message:319386","revisionNum":1,"uid":319386,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Idea:board:GoToMeeting_Ideas"},"parent":{"__ref":"IdeaTopicMessage:message:319368"},"conversation":{"__ref":"Conversation:conversation:319368"},"subject":"Re: Interactive Drawing Feature is Lost in the New GoTo","moderationData":{"__ref":"ModerationData:moderation_data:319386"},"body":"
Jana StockwellWe are in the same boat as you. Our simulation department absolutely relied on the drawing tools for collaboration while working offsite. They are currently (barely) working around this issue by taking screenshots and using the whiteboard feature, but this is obviously extremely cumbersome with 3D parts.
KateGIt's asinine that GoToMeeting would lose longstanding functionality with a new version, especially since the 'team' has had well over a year to ensure that the new version would be at least functionally equivalent to the old version. Loss of the drawing tools combined with loss of remote control is forcing us to move to a different provider that is willing to actually support their users and their necessary use cases. I'm sure that losing our account will be no big loss to GoTo, but I sincerely hope that other larger account losses will require management to reconsider their commitment to those companies that keep GoTo in the black.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2024-10-02T12:02:44.702-04:00","lastPublishTime":"2024-10-02T12:02:44.702-04:00","metrics":{"__typename":"MessageMetrics","views":26},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"entityType":"IDEA_REPLY","eventPath":"category:GoToMeeting/community:logmeinboard:GoToMeeting_Ideas/message:319368/message:319386","repliesCount":0,"status":{"__typename":"IdeaStatus","previousStatus":null,"currentStatus":null},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:319376":{"__typename":"ModerationData","id":"moderation_data:319376","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ModerationData:moderation_data:319369":{"__typename":"ModerationData","id":"moderation_data:319369","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"IdeaReplyMessage:message:319369":{"__typename":"IdeaReplyMessage","author":{"__ref":"User:user:1125328"},"id":"message:319369","revisionNum":1,"uid":319369,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Idea:board:GoToMeeting_Ideas"},"parent":{"__ref":"IdeaTopicMessage:message:319368"},"conversation":{"__ref":"Conversation:conversation:319368"},"subject":"Re: Interactive Drawing Feature is Lost in the New GoTo","moderationData":{"__ref":"ModerationData:moderation_data:319369"},"body":"To recap, the unique feature, now lost, is summarized below:
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2024-10-01T12:31:03.110-04:00","lastPublishTime":"2024-10-01T12:31:03.110-04:00","metrics":{"__typename":"MessageMetrics","views":34},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"entityType":"IDEA_REPLY","eventPath":"category:GoToMeeting/community:logmeinboard:GoToMeeting_Ideas/message:319368/message:319369","repliesCount":0,"status":{"__typename":"IdeaStatus","previousStatus":null,"currentStatus":null},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1742495773540":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarDropdownToggle-1742495773540","value":{"ariaLabelClosed":"Press the down arrow to open the menu"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserLink-1742495773540":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserLink-1742495773540","value":{"authorName":"View Profile: {author}","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserRank-1742495773540":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserRank-1742495773540","value":{"rankName":"{rankName}","userRank":"Author rank {rankName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTime-1742495773540":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTime-1742495773540","value":{"postTime":"Published: {time}","lastPublishTime":"Last Update: {time}","conversation.lastPostingActivityTime":"Last posting activity time: {time}","conversation.lastPostTime":"Last post time: {time}","moderationData.rejectTime":"Rejected time: {time}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSubject-1742495773540":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSubject-1742495773540","value":{"noSubject":"(no subject)"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBody-1742495773540":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBody-1742495773540","value":{"showMessageBody":"Show More","mentionsErrorTitle":"{mentionsType, select, board {Board} user {User} message {Message} other {}} No Longer Available","mentionsErrorMessage":"The {mentionsType} you are trying to view has been removed from the community.","videoProcessing":"Video is being processed. Please try again in a few minutes.","bannerTitle":"Video provider requires cookies to play the video. Accept to continue or {url} it directly on the provider's site.","buttonTitle":"Accept","urlText":"watch"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageCustomFields-1742495773540":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageCustomFields-1742495773540","value":{"CustomField.default.label":"Value of {name}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/QueryHandler-1742495773540":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/QueryHandler-1742495773540","value":{"title":"Query Handler"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageReplyButton-1742495773540":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageReplyButton-1742495773540","value":{"repliesCount":"{count}","title":"Reply","title@board:BLOG@message:root":"Comment","title@board:TKB@message:root":"Comment","title@board:IDEA@message:root":"Comment","title@board:OCCASION@message:root":"Comment"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageListMenu-1742495773540":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageListMenu-1742495773540","value":{"postTimeAsc":"Oldest","postTimeDesc":"Newest","kudosSumWeightAsc":"Least Liked","kudosSumWeightDesc":"Most Liked","sortTitle":"Sort By","sortedBy.item":" { itemName, select, postTimeAsc {Oldest} postTimeDesc {Newest} kudosSumWeightAsc {Least Liked} kudosSumWeightDesc {Most Liked} other {}}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1742495773540":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1742495773540","value":{"altText":"{login}'s avatar","altTextGeneric":"User's avatar"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1742495773540":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/ranks/UserRankLabel-1742495773540","value":{"altTitle":"Icon for {rankName} rank"},"localOverride":false},"CachedAsset:text:en_US-components/tags/TagView/TagViewChip-1742495773540":{"__typename":"CachedAsset","id":"text:en_US-components/tags/TagView/TagViewChip-1742495773540","value":{"tagLabelName":"Tag name {tagName}"},"localOverride":false}}}},"page":"/ideas/IdeaMessagePage/IdeaMessagePage","query":{"autoScroll":"true","topicRepliesSort":"postTimeDesc","boardId":"gotomeeting_ideas","messageSubject":"interactive-drawing-feature-is-lost-in-the-new-goto","messageId":"319368"},"buildId":"q_bLpq2mflH0BeZigxpj6","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"logmein","openTelemetryServiceVersion":"25.2.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false,"inboxMuteWipFeatureEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/community/Navbar/NavbarWidget.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/ideas/IdeaTopicWidget/IdeaTopicWidget.tsx","./components/community/FooterWidget/FooterWidget.tsx","./components/messages/MessageView/MessageViewStandard/MessageViewStandard.tsx","./components/messages/LinearReplyList/LinearReplyList.tsx","./components/community/FooterWidgetHelpLink/FooterWidgetHelpLink.tsx","./components/community/KhorosLogo/KhorosLogo.tsx","../shared/client/components/common/List/UnstyledList/UnstyledList.tsx","./components/messages/MessageView/MessageView.tsx","../shared/client/components/common/List/UnwrappedList/UnwrappedList.tsx","./components/tags/TagView/TagView.tsx","./components/tags/TagView/TagViewChip/TagViewChip.tsx"],"appGip":true,"scriptLoader":[]}