GregorM's avatar
GregorM
Active Contributor
4 years ago
Status:
Delivered

The ability to disable chat logs for organizers

Hello LogMeIn team,

Letícia's client,

We asked for the following improvement in GotoMeeting.

She would like them to include a function to disable chat logs in general.

We saw that it is possible to manually disable computer to computer as shown in the image below:

 

However, this action becomes unfeasible for them to be executing on the organizers' machine and also for the participants, do you understand?

Disabling chat is also not a viable option for them as they need this feature, they just do not want the content chatted during the meeting to be saved on the machine of customers and organizers

Administration
Chat
  • AshC's avatar
    AshC
    Retired GoTo Contributor
    4 years ago

    Hi Gregor,

    I'm sorry this type of administrative control is not yet possible with GoToMeeting command options.

  • KateG's avatar
    KateG
    GoTo Moderator
    2 years ago
    Status changed:
    New
    to
    Reviewed by moderator
  • shori's avatar
    shori
    New Member
    2 years ago

    This is something that multiple users at my company want, as they hate the chat logs.  Yes, the logs are small files, and are easily cleared out, but it's a nuisance and there really should be an option to disable chat logging.

     

    Please introduce this feature to GoTo.

  • GlennD's avatar
    GlennD
    GoTo Manager
    2 years ago

    Hi shori, all GoToMeeting Organizers already have the ability to disable chat logs in their settings. If they are using the new GoTo App experience, after starting a meeting they need to go to the Chat and then click on the 3 dots to disable saving the chat log. It will be remembered for all of their future meetings.

     

     

     

  • GlennD's avatar
    GlennD
    GoTo Manager
    2 years ago
    Status changed:
    Reviewed by moderator
    to
    Delivered