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Active Contributor

6 years ago

Status:

Delivered

AGC disable ? (Automatic Gain Control)

I've checked my setup and every time I stay silent, GTT (GoToTraining) starts to increase gain, so in a while my mic takes even my scratching the desk. Is there any way to disable that ?

The audio advanced panel shows AGC, so I can see the gain level. But how can I fix it so sensitivity stays ... reasonable ?

4 Comments

KateG
GoTo Manager
3 years ago
Status changed:
Reviewed by moderator
to
Delivered
This is currently available in the new GoTo app.
KateG
GoTo Manager
3 years ago
Status changed:
New
to
Reviewed by moderator
tronar
Active Contributor
6 years ago
Yes, and it helps but does not fix the issue.
The final audio quality that GTT gets is way worse than that you get with other platforms.
It surprised me that there is no AGC disable mech. Many audio setups have their own gain control, and two AGCs in tandem usually don't play well.
Given that vILT is quite demanding and audio is the main link, I was surprised.
AshC
Retired GoTo Contributor
6 years ago
Hi tronar

I'm afraid the advanced microphone input controls were designed to minimize background noise, and cannot be disabled at this time. Have you tested different microphones to see if the quality changes?