• Rick Harris's avatar
    Rick Harris
    Active Contributor
    Perhaps you could implement a customizable greeting such as the one found in GoToMeeting??  
  • I completely agree that mute on entry should be a setting. Not all who attend sessions are computer saavy and may not realize they have a microphone to mute.
  • AshC's avatar
    AshC
    Retired GoTo Contributor
    While I know this isn't an official feature of GoToTraining, you should be able to log in as the Organizer early, and hit the Mute All button to help control new attendees as they arrive.

  • well I tried that today, and it's a hard mute. They can't unmute themselves. That's OK for some situations, but there should be a way to default to soft mute if needed.
  • Hello,

     

    I believe in the classic version of GoTo Training, there was an admin setting available where we could set attendees to be muted upon entry that I no longer see in the new version.  Is there anyway this option can be restored?  Although there is the option to "Mute Everyone" once the webinar is started, it doesn't apply to late comers who join after that option has been selected.  It would be great to have this feature back to have better control of the background noise and people speaking out of turn.  

  • KateG's avatar
    KateG
    GoTo Manager
    Status changed:
    New
    to
    Reviewed by moderator