All attendees join a GoToTraining session on mute.
18 Comments
- I would like to be able to mute attendees on entry as well. People who are new to GTT often do not use their audio PIN to identify them, so all I see for who is talking/generating the noise is "Phone Caller"
Setting this as an Idea for consideration
- This reply was created from a merged topic originally titled Can we set our GTT to mute attendees on entry?.
When we are running our Go To Training sessions, we are constantly bombarded with background audio, feedback, etc., as each person joins un-muted. Is there a way to change this default behavior that we just aren't seeing? - Can this feature be added? It's certainly annoying when I have a lot of people joining in.
- Thanks, Glenn!
- Hi,
- Attendees do not join a training session muted by default, they can mute themselves or the Organizer can mute them.
- If the Organizer mutes an Attendee they do have the ability to unmute themselves again.
- If an Attendee mutes themselves, the Organizer has the ability to request that they unmute.
- Got it. Thanks, Rick!
- That setting doesn't seem to stick. I just choose "mute all" on the attendee list after the first attendee arrives and it seems to work about 98% of the time. Occasionally, someone still joins and and are not muted.
