Status:
Reviewed by moderator
Follow-up E-mails to anyone that registered, not just attendees
IN Go-to-Training, is there a setting that will send my follow-up e-mails to all REGISTERED participants, not just those who ATTENDED a training.
- In response to @CertTaxCoach on Twitter: https://twitter.com/CertTaxCoach/stat...
@gototraining why dont you provide followup emails to no shows? It's a real hassle sending out my own separate email to provide replay link- No - this is not available on gototraining - just G2W
- That is correct, looking at G2T you can ONLY send to those who attended. I will go ahead and reach out to our product team and let them know that this is something that would benefit our G2T users.
- THanks!
- Hi Janell, GoToTraining does not have a means to send follow-up emails to absentees. I apologize for any inconveniences this may cause for you.
You can still generate a registration report and manually identify who did not attend the training and send your own email out to these registrants.
- This is something I would also like to see. Is this a possibility for the future?
- Hi Kathi,
This feature was already on the docket for future GoToTraining improvements, so this Community 'Idea' will add to the importance of the future enhancement to be considered for development. Follow-ups for GoToTraining Absentees is a highly requested feature.
Is there any plan to have the Follow-up Email saved as a preference in GTT?
Right now we have to create the same custom message over and over again.
- Status changed:NewtoReviewed by moderator
