Jamie Hyre
11 years agoNew Member
We have the same situation, our courses are not free and our cancellation policy with refund is two weeks before the course begins which is far too late for the reminders to list an option for cancellation. It has confused our students because they believe they have the option to cancel when they get the notifications and don't understand that the 'cancellation' comment is outside of our control. We disabled the reminder e-mails because of it, but we are still stuck with the registration screen when students login having the cancellation option listed.
I spoke with Citrix this morning and they indicated that this is not editable at this time and that I should submit it as a idea so others could also comment I guess.
I spoke with Citrix this morning and they indicated that this is not editable at this time and that I should submit it as a idea so others could also comment I guess.