We recently discovered the 'cancel this registration' appearing on our reminders e-mail notifications as well as the confirmation of registration screen. We would like to see it made optional for th...
This reply was created from a merged topic originally titled Removing a portion of the registration confirmation email template.
Is there any way to remove the line at the bottom of the registration confirmation email that states "If you can't attend this webinar, you may cancel your registration at any time."? We mention in our webinar emails that people will receive a link to the recording even if they cannot attend the live broadcast. I fear that the line in the confirmation email about cancelling their registration might lead some to think they will still receive access to the recording even if they cancel, when in fact they won't. Most of the text in the confirmation email is editable, but not this portion.
Is there any way to remove the line at the bottom of the registration confirmation email that states "If you can't attend this webinar, you may cancel your registration at any time."? We mention in our webinar emails that people will receive a link to the recording even if they cannot attend the live broadcast. I fear that the line in the confirmation email about cancelling their registration might lead some to think they will still receive access to the recording even if they cancel, when in fact they won't. Most of the text in the confirmation email is editable, but not this portion.