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We recently discovered the 'cancel this registration' appearing on our reminders e-mail notifications as well as the confirmation of registration screen. We would like to see it made optional for th...
StanleyC I'm sorry there isn't an automatic process for this right now. Until one is in place, event Organizers should create a custom disclaimer on the registration itself indicating the specific refund policy for that webinar.
Support Reference: https://support.goto.com/webinar/help/charge-for-webinars-setup-faqs