Can you have attendees in GoToWebinar talk or text "chat" to each other during a live 500 attendee event??
If you can't - PLEASE - change it so they can. It is terrible that there is no way to have the attendees interact with each other -
We have a weekly webinar on the same day, and same time EVERY week. Our clients like to be able to come to the event and interact with each other - and with the GoToMeeting there is no way to do that.
Only the organizer can see the "Questions" from attendees.
Let us know if there are plans to FIX this, thanks!
- Any update on this? We just moved to Webinar from Meeting and would like this feature, it is a group under 100
- Is there any update on this? It seems like it's been requested for a very long time, long enough that chat could have been added to the system by now.
- I fully agree. This is a feature that would be very welcomed!
- We are new customers to GoToWebinar and we are SHOCKED that webinars don't offer attendee chat. We are already looking at other alternatives, which is sad as there are so many reasons to like GTW. But in this social world, lack of interactivity between attendees is a show stopper for us,
- I can't believe we've had to wait so long for this feature. I do not like any of the other platforms, but something as simple as group chat is going to force us to move away.
- I agree this is a needed feature. At least a single group chatroom anyway. (A 1000 attendee dropdown list for private chat would be cumbersome!) As a work-around, we run a simultaneous Twitter chat with a hashtag (also could do a Facebook chat.) This not only solves the problem, but has added marketing benefits (assuming you want a public conversation.) You can make Twitter stream visible on your screenshare in GTW. Requires a dedicated Tweeter/organizer for large webinars.
- That's what we try to do, But many enterprise environments block of forbid access to social media during working hours. Then there's the issue that not all our target audience uses social media.
We are trying to make our webinars engaging, Having to point them to some place outside the webinar is less than engaging.
We don't need to support Private messages. Just public chat. So sharing with ALL is fine. - I specifically do not want this feature unless it could be turned off as a default. I want to be able to see my customers' comments. And I know that competitors sometimes join calls and I don't want them to be able to contact my customers privately.
- Same, we just got our licenses last week and the lack of chat capability is extremely disappointing. We are having our first live webinar tomorrow, and I fully expect there to be complaints about the lack of collaboration opportunities.
I can't believe this was requested TWO years ago and there hasn't been any movement. Can we at least get it in beta? Twitter is not a good alternative if we are having a sensitive conversation, and I have no desire to learn Twitter. - Kim,
Another workaround : Promote all your attendee to panelists. Cumbersome yes. But at least tomorrow's webinar can have chat interaction. Here's how: http://support.citrixonline.com/en_US... It's unclear if there is a 24 panelist limit if you add during webinar. I read this as there is not, but am suspicious. I would call support to verify. We've only done a handful at a time. You will likely want to start your webinar early so you can promote as many people pre-webinar as possible, and probably have a dedicated organizer watching for new attendees arriving to promote. Hope this helps. This oversight by Citrix is a pity.
