Can you have attendees in GoToWebinar talk or text "chat" to each other during a live 500 attendee event??
If you can't - PLEASE - change it so they can. It is terrible that there is no way to have the attendees interact with each other -
We have a weekly webinar on the same day, and same time EVERY week. Our clients like to be able to come to the event and interact with each other - and with the GoToMeeting there is no way to do that.
Only the organizer can see the "Questions" from attendees.
Let us know if there are plans to FIX this, thanks!
172 Comments
- It's included in your GoToWebinar control panel when the webinar is being held. It should be enabled by default, but if you don't see it, click on Options at the top of the GoToWebinar control panel.
- I so agree. We use both GoToMeeting and GoToWebinar. GoToMeeting is used with smaller groups and I can unmute all, it is more conference call with visual tools. GoToWebinar attendance is often to large to unmute all attendees, yet they benefit from seeing other attendees posts. Currently, as the host, I have to copy and paste these comments for all to view. Very cumbersome. Surely Citrix can fix this shortfall of their service.
- The use of chat is more necessary in a webinar with a large audience than a meeting with only a few participants. We use both GoToMeeting and GoToWebinar and in smaller meetings it is easy to share the mic and have audio discussion. In a Webinar with many participants, and guest speakers, the need for chat is more pronounced to encourage discussion without interrupting the speaker. We don't use GoToMeeting for webinars because it does not support polls (another key interaction element), registrations, or sharing recordings which are other webinar features. Our current feedback from customers accessing our webinars is that they would like more interaction opportunities which chat would provide - private Q&A is not effective. I'm not sure the use cases proposed match practice.
- How do I find the question and answer pane?
- Thank you for your help
- Hi Michelle, in a GoToWebinar your attendees use the Question and Answer pane to contact you: http://support.citrixonline.com/en_US/webinar/help_files/G2W040016?title=Question+and+Answer
Only the presenter and panelists have the ability to chat.
- I can't see my attendees chat when they type in the chat box
How do I turn this feature on? - I really do not understand: why chat is cosindered by Citrix a problem for big numbers?
Why it is not included as an option, allowing all the administrators to activate it or not?
Is there any problem to enable it?
Luca - Super disappointment. Received notice of upgrade, stated they had been listening to us... "Chat" is not available! It is not listed as a feature in GoToMeeting, GoToWebinar, or GoToTraining.
- This reply was created from a merged topic originally titled Chat in GTW: a great tool! Why it does not exist? Give us a Real Chat, please!.
I think that blocking "standard" chat among participants is a big limit for Go To Webinar >100.
I think it could be an organizer choice to activate o deactivate it, but it should be present as tool.
What do you think about Chat in big webinar? Would you like to have it?
