We are planning on hosting several small webinars and expect the first to be "sold out". Once our registration quota is filled, any further registrants will see the "Webinar Full" screen that gotowebinar automatically generates. Can I customise that screen to direct users to register for our second or third webinars being held at another time?
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- Thank you for the quick reply Ash. This seems like a gap in functionality. We can already customize the text of emails, splash pages, etc, why not the Webinar Full page? Is there a way to suggest this as an idea to be included in future updates?
- Hello,
At this time, GoToWebinar does not offer customization of the 'Webinar Full' or 'Registration Full' messaging. You can however, create recurring / multiple repeating webinar series, for different attendees to choose from, in case one registration fills up unexpectedly.
- How do I change the text that appears on the page that comes up when a user tries to register for a Webinar that is already full? I'd like to add details to say that we will send out information on how to access the webinar recording after the event.
Right now it just has my email address which means I'm getting a lot of emails where I'm just copying and pasting the same message over and over again. - Hey Malcolm,
Great question!
You may add additional webinars onto an existing schedule so that registrants may select the next available session in line.
GoToWebinar also offers follow-up emails to both Attendees and Registrants not in attendance. You may customize these to a small degree with your own messaging. Ref = http://support.citrixonline.com/en_US/webinar/all_files/G2W020004
There is a redirect feature in Registration Settings that you may be interested in, though it does not fit your exact needs here. This feature is customized per webinar, and can redirect registrants to a site of your choosing after they RSVP.
