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We are planning on hosting several small webinars and expect the first to be "sold out". Once our registration quota is filled, any further registrants will see the "Webinar Full" screen that gotowebinar automatically generates. Can I customise that screen to direct users to register for our second or third webinars being held at another time?
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Is it safe to assume that, since you were considering this enhancement in February 2021 and it is now May 2023, GoTo has decided to not add this functionality?
- Status changed:NewtoReviewed by moderator
geoffwebinar There are a couple of ways you could manage that issue now:
- Add an additional webinar to that schedule so attendees could register for both in case one is full, and clearly note as an additional registration warning: Attendance to the broadcast is on a first come, first serve basis
- Link the webinar's cloud recording to the original registration url, and clearly note as an additional registration warning: If the live broadcast fills before you can participate, then the webinar recording will be available afterwards by clicking this registration link again. Please allow 24 hours after broadcast for the webinar recording to finish processing.
AshC - thank you for mentioning that you are considering this. We've hit the limit again today and I've just responded to 176 upset customers who were told to contact me because the webinar is full. 14 more in my inbox now, gotta go response to them now...
