Hi Team,
Can you help me to remove the test records entry into the GOTOWebinar. I want to delete them into the GTW but not found any correct method?
- The ability to delete webinar history data would be beneficial for our organization. We currently integrate our GTW account with our salesforce enterprise solution. While pulling the session data in to SF is largely beneficial, we find that there are some erroneous / throwaway sessions that get pulled in to SF that we have no need for. While we can remove that campaign data as an admin within salesforce, when the data gets pushed again it includes that unwanted data set. This becomes annoying as it clutters our dashboard. It seems that there should be an option to delete webinar history data.
- Yes, it's very frustrating we can't delete our practice Webinars.
Please provide some information to help us understand if this idea is being considered.
Is there a technical reason why we can't.
I'd settle for an archive / hide function.
It's really difficult to find the real webinars in amongst the practice webinars.
- Hi,
You cannot manually delete webinars from your GoToWebinar history. However as we keep a rolling history they will eventually be removed. - This reply was created from a merged topic originally titled
Deleting Old Webinars and their details.
How do I delete old webinars and their information? I don't want new 'Organisers' to have access to old webinar details, especially attendees. - As we find the 'Practice' feature doesn't work very well we run small but real 'practice' webinars and they do clog up our webinar history page.
- Hi, we need help on this too. We are integrating GTW with other platform and really need to backup and then remove the history. Can you help us?
Thanks! - We need help on this also - why don't the past webinars drop off out of the history as they're completed or passed date?
Would be a nice feature addition to be able to delete old/practice sessions--with a nice big warning msg. first: "Are you sure you want to delete this?". Better yet, prompt users to delete past sessions that have 0 attendees.
During trial or learning mode we try holding webinars for few minutes and it ends up in Webinar History. It would be nice to be able to clean up these pseudo webinars to keep a clean history of actually conducted webinars.
- Hi Suresh-
Thanks for the feedback. In future releases we plan on adding the ability for you to edit and remove completed webinars.
Best regards,
Joe Cox
Product Manager, GoToWebinar Hi,
Sorry to dig out this thread but 2 years after the initial post it seems there is no progress on this request. Can you update Citrix's position please ?
Kind regards,
OlivierHi again, here we are in November 2020 and this is still not an option. Any idea when this will be implemented?
- How do I remove past webinar details from the prefill area? When we create a new webinar we use a past session to get all the settings. As time goes on we have a huge number of these and it is becoming difficult to work out whcih webinar we want to use for the settings.
Can we "clean" these out? And can we choose which ones we want to be able to select from?
Every time we run a session (and we run up to 10 per week) another one is added. - I have the same request. I would like to have the possibility to delete past webinars, as the all appear in the webinar analytics, even when it was a test session.
