86 Comments
- MEDQOR6 years agoActive Contributor
I did ~5 practice sessions before the real webinar. Now when I'm lookin gat my analytics tab, it has "analytics" (basically zeros across the board) for these dry runs. It's a bit confusing because these practices have the exact same name as the real event. It would be good if there was a way to delete these analytics. Thanks.
- GlennD6 years agoGoTo Manager
Hi ajv
I would recommend checking the settings for your webinars, anyone registering for a webinar after it's scheduled time should see a message that the webinar is over. If your webinar is set to send late registrants to the recording, that will be their experience instead.
- ajv6 years agoNew Contributor
Just wondering if there has been any progress on this feature?
We advertise our webinars on a webpage with the registration links and it seems as though people can register for events in the past. It would be great if we could delete past events, including those that were test runs when we started.
- AshC7 years agoRetired GoTo Contributor
MJCrowley Hi there,
The only 'solution' for requesting GoToWebinar history deletion is to create a case with Customer Support. If you subscribe to this thread, we will let everyone know when/if this feature request is enabled.
- MJCrowley7 years agoVisitorWhy was this marked as a solution?
- Brenda_Stutsky7 years agoNew Member
Deleting "selected" historical webinars and/or meetings is a much needed feature. As noted, there are many "test" webinars that need to be deleted along with webinars that were pre-recorded - start/stop/start again. This would free up server space for GoToWebinar/Meeting and clean-up lists with unwanted webinars - starts to get confusing when pre-recording as to which webinar is the "right" final one.
Thanks
- ryanz7 years agoVisitorOkay, perfectly clear for me now. Thanks!
- AshC7 years agoRetired GoTo Contributor
ryanz Correct. Practice Mode is strictly for Staff members to connect in advance of the actual broadcast, for the purpose of pre-session coordination etc.
To actually practice a live broadcast I usually schedule a duplicate webinar for all Staff.
- ryanz7 years agoVisitor
AshC so does that mean if I click the "Practice" button in the dashboard, then while in the practice mode I click the "Start Broadcast" button, it will be open for registered attendees to hear audio and see what we share?
If the answer to the above question is "yes" then I don't understand the purpose of a practice mode.
- AshC7 years agoRetired GoTo Contributor
ryanz I can assure you that Attendees cannot join a scheduled GoToWebinar until an Organizer officially starts the broadcast for all participants. I'm afraid past webinars cannot be deleted from the history / analytics at this time.