86 Comments
- Kirsty Fossenge3 years agoActive Contributor
Any update on this? We would also like to delete old sessions but can't fint an option to to do.
I see this thread is originally from 2015! Hasn't there still come a solution for this??
- AshC5 years agoRetired GoTo Contributor
Here is a guide that will show you where to manage each recording Max88: https://support.goto.com/webinar/help/manage-and-share-session-recordings-g2w040007
- Max885 years agoNew Member
Yes, this is what I mean.
As soon as you do a recording it is listed in the Past Event recordings, due to testing, there will be some that are not considered 'good' therefore we do not want them listed, we want to be able to delete these and any other recordings we deem necessary to delete.
We were able to delete recordings in the old GTW version and now we can't????
Why ever would a company remove an action like delete?
- AshC5 years agoRetired GoTo Contributor
Max88 You can delete recordings manually from your Videos Library, though you cannot delete past webinar sessions from the History. Is this what you mean?
- Max885 years agoNew Member
We do a lot of testing before we complete a final good copy of a recording for our customers; these 'test' recordings are not posted in our library of course, we would like to be able to delete recordings from the 'Past Event' list to keep it clean and controlled. We have about 50 good training webinars to do and make available for our customers, and there will be testing to be done, we would like to delete those test recordings from the Past Event list, we do not want them anywhere in the application.
I believe we were allowed to do this in the older version.
- ASPSMemberOrg5 years agoActive Contributor
Agreed. There must be a delete option. Your competitors certainly have one.
We create duplicate webinars as rehearsal times for our panelists so as not to accidentally mess up the scheduled webinar. I would like to DELETE these because they serve no purpose and make reporting more difficult and time consuming than it needs to be. It also messes up the analytics overview calculations. Those will never be right because they automatically include the most current 10 webinars.
- Matthias_Rebel5 years agoNew Member
A possibility should be created to delete webinars from the list that are no longer needed. This becomes longer and longer with each webinar and therefore no longer manageable. Please provide a function to delete webinars.
- ASPSMemberOrg5 years agoActive Contributor
Hi again, here we are in November 2020 and this is still not an option. Any idea when this will be implemented?
- AshC5 years agoRetired GoTo Contributor
AppsTek Deleting Past Webinar instances is not yet an option, and cannot be escalated through Customer Support at this time. As soon as we have an ETA on this development we'll update the Community Thread.
- AppsTek5 years agoNew Member
Is there a way I can reach support by email to request for deletion of past webinars. I cannot call support speak due to a personal limitation.