The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
I just lost half an hour of detailed work because of your lousy software design and I'm furious. I added many survey questions and upon saving the survey, it briefly flashed the old message about "Don't use a < > or other special character in a question." At that point it threw away the entire survey, forcing me to start again from scratch. To add insult to injury, the error message is temporary and disappears, so I can't even see which particular characters are not allowed. Do you have the slightest respect for your users' time?
3 Comments
- Status changed:AcceptedtoDelivered
A new error message has been added to better alert customers on the character limit.
This is the same error handling that I submitted 2 years ago in relation to polls:
Poll answer text error is confounding and frustrating | GoTo Community- Status changed:NewtoAccepted
Hi @kimonline,
I'm sorry to hear this. This isn't the expected behavior and it's been reported to the team who are working on a fix.
Thank you for taking the time to report the issue and I apologize for the inconvenience.
