Event_Tom's avatar
Event_Tom
Active Contributor
5 years ago
Status:
Reviewed by moderator

Origin Report on which interface attendees join

Hi there,

 

is there a way to find out how many participants participated via browser, desktop or smartphone?

We are discussing about integrating more interactivity into our webinars which only makes sense if the majority of attendees join via desktop / browser and not mobile.

 

Thanks,

Thomas

  • FMA's avatar
    FMA
    Regular Visitor

    This would be tremendously helpful in troubleshooting attendees technical issues.  I know web attendees are noted as such during the event, but it would be invaluable to have this information available on at least the attendee reports, if not others.

  • KateG's avatar
    KateG
    GoTo Moderator

    Hi webinarsdgi  this is currently not available. I moved your post to a similar post in our idea section. 

    We are currently reviewing all outstanding ideas and I will update this thread if I learn further about the possibility of implementation. 

  • Is there report that will show how attendees joined a webinar - e.g., desktop app, browser, phone?

  • KarinW's avatar
    KarinW
    Active Contributor

    Hi!

    It would be quite interesting to have a row in the report which shows which device (App oder browser) the attendee used during the webinar!

     

    Karin

    • KateG's avatar
      KateG
      GoTo Moderator
      Status changed:
      New
      to
      Reviewed by moderator

      KarinW thanks for posting the idea here, I will be sharing this with the team. In the meantime we will leave it open for votes and comments. 

  • KateG's avatar
    KateG
    GoTo Moderator

    Innovation1 on the top of the page, where the Idea is posted, click on the red hand on the left. 

  • KateG's avatar
    KateG
    GoTo Moderator

    Innovation1 I moved your post to a similar idea. This is not currently available. I appreciate your sharing the need for this and will share this with the team. Please feel free to kudo this idea, it does help to show interest. Thanks. 

  • Innovation1's avatar
    Innovation1
    New Contributor

    Is there a way we can report on how delegates are watching live and recorded webinars, if its via their mobile phone or on their desktop?

  • KateG's avatar
    KateG
    GoTo Moderator
    Status changed:
    New
    to
    Reviewed by moderator
  • GlennD's avatar
    GlennD
    GoTo Manager

    Hi Event_Tom,

     

    We do not have any reporting available on this currently so I am going to mark this as an idea.