32 Comments
- TheAcademy4 years agoNew Contributor
Hi,
Is it possible in the meantime to have a report about who (or at least how many times) downloaded the documents in the handouts section?
Thanks in advance!
Sofie
- AshC5 years agoRetired GoTo Contributor
Hi everyone, thanks for your input!
This 'idea' exists on the other side of our Community: GoToWebinar Community Ideas
I'm going to move this thread into the existing one there.
- Laura135 years agoNew Member
Thank you for this post. We have been searching through the reports trying to find if there was a way to do this. It looks like the GTW team hasn't established this yet, but I am really hoping that they will soon
- ashleyl5 years agoRegular Visitor
So you offer the option to add a document but can't track who downloads it, that's a huge miss.
- AshC5 years agoRetired GoTo Contributor
DWhetstone We don't currently track the number of downloads, though you could link to an external document source that does take note of each visit.
- DWhetstone5 years agoNew Member
When we attach a handout(s) to our webinar, is there a way to see the total number of downloads? Are we able to see which individual attendees downloaded the handout(s)? If not, is this something that could be added to the Engagement Report?
Thank you for your help and consideration!
- AshC5 years agoRetired GoTo Contributor
Dmfrizzi I'm afraid we don't have a public roadmap available currently, but I can say that we're working to bring unity to the GoTo services, in ways that will offer cross-product functionality later this year.
- Dmfrizzi5 years agoNew Member
I'm a new customer and it's discouraging to see that customers have been asking for this feature for more than four years and it has not been implemented. This is valuable feedback and it's unfortunate that we have no insight to how this feature of your tool is being used. Do you have a product road map to indicate when we might expect this feature to materialize?
- daviddavistx6 years agoNew MemberI'd like to chime in that we really need this feature - the ability to see who downloaded what handout. Please move it to the top of the feature request queue! Thank you
- AshC6 years agoRetired GoTo Contributor
KBuff I'm sorry we don't have an ETA yet for GoToWebinar Analytics improvements. Rest assured ther are still on our priority list for the near future.