citrix manager's avatar
citrix manager
Active Contributor
10 years ago
Status:
Reviewed by moderator

Webinar Staff "add to calendar" link for Google Calendar and Outlook ?

The "Manage Webinar" page provides a link called "Add to Calendar".  In Google Chrome, the link just downloads an .ics file, which, doesn't help with Google Calendar.  It should either:

  1. be change to a drop-down (similar to what you get when you register for a webinar) that includes "Add to Google Calendar" (among the other options included in on the register confirmation page) <or>

  2. the link should be changed to be an actual ical link instead of just downloading an .ics file.


Thanks!

Bill

Scheduling
  • Amy Donahue1's avatar
    Amy Donahue1
    New Member
    10 years ago
    Has this been implemented? We also need to post our webinar events to Google calendar for our clients.
  • GlennD's avatar
    GlennD
    GoTo Manager
    10 years ago
    Hi Amy, on Google Calendar click Other Calendars > Import > select the .ics file to add it to your calendar.



    You're attendees will see the option to add the webinar to their Google Calendar after they register, and it will open their browser.
  • Anne Jones's avatar
    Anne Jones
    New Member
    9 years ago
    Please add a drop down for "add organizer details to my calendar" so we can add to our cloud based calendar. It is great for our attendees but doesn't help for the organizer.
  • Cody Cassady's avatar
    Cody Cassady
    New Member
    8 years ago
    We're having a heck of a time getting our webinar registrants to click the URL in the auto-generated GTW event reminders to add the item to their calendar. Is there a plug-in or any way to actually attach an Outlook calendar invite to the email (On24 does this) that will contain their unique login information? If it was an attachment they could just open and accept, we feel like our audience would do that and thus remember to attend more!
    • AshC's avatar
      AshC
      Retired GoTo Contributor
      8 years ago

      Hi Cody,
      Sorry for the frustrations there.
      The 'Add to Calendar' option for GoToWebinar is for attendees to utilize themselves, after receiving confirmation of acceptance into the live event.  They are offered a link on the post registration web page, and also in the email reminders as you know. 

      I would suggest registering yourself for a test webinar to see what the experience is like.  Each registrant has options to add for Outlook, Google Calendar, iCal, and Outlook.com.  If you want to add some special instructions, you may do so by customizing the email reminders for each GoToWebinar you schedule.

  • David Bishop1's avatar
    David Bishop1
    New Member
    8 years ago
    What does an organizer need to do when setting up a panelist who uses Gmail as the "add to calendar" features isn't available like it is for attendees?   I know that participants can add to a) Outlook, b) iCal, and C) Gmail; however, Outlook is the only option for panelist for some reaason.
    • GlennD's avatar
      GlennD
      GoTo Manager
      8 years ago

      Hi David,

      You do not need to do anything special. The Panelists will receive an email invitation for the webinar and will be able to add it to their Google Calendar. The Add to Calendar option in the Panelist email downloads an .ics file that can be imported into any calendar application, including Google Calendar. 

    • David Bishop1's avatar
      David Bishop1
      New Member
      8 years ago
      This reply was created from a merged topic originally titled add to calendar for Gmail for panelists.

      I've been given two responses, both of which weren't helpful.    Below/attached are two screen shots sent to a Gmail account: one is for a participant/attendee (this works fine with Gmail) and the other for a co-organizer/panelists (this does NOT work for Gmail or at least my Gmail).  The issue is the latter only includes an ICS file, which when clicked on opens MS Outlook.  Can anyone help?
  • Elena Pintilie's avatar
    Elena Pintilie
    New Member
    8 years ago
    Hi, As an organizer, I used to be able to "Add the organizer details" to my Google calendar. Now, when I click on that, it opens the Microsoft Office Calendar. How do I switch back to the Google calendar? Thank you in advance.
    • AshC's avatar
      AshC
      Retired GoTo Contributor
      8 years ago

      Hi Elena,
      Sorry for that.  There is a slight difference in experiences seen between Organizers and Registrants of GoToWebinars, where Orgs can send themselves the Attendee invitation template via email, and publish them through several different media options-- but there is not an 'add to calendar' option on the Manage Webinar page.

      Attendees on the other hand, do have the ability to add a GoToWebinar confirmation to several different calendar types after registering.

      You will likely receive a reminder email from the system which you can then add to your calendar manually if you like.  This reminder will have your Organizer join link inside with instructions etc.

  • Joseph Shanabar's avatar
    Joseph Shanabar
    New Member
    8 years ago
    I have the GoToWebinar plug-in loaded into my Outlook.  I have a new PC now (3 months old) from last time I conducted webinars.  In my old laptop (with the plug-in), when I scheduled a webinar, it automatically added to my calendar so I would be prompted to start it on day of.  I click the link today to "Add or organizers calendar" and it is saving and ICS file to my local drive but nothing I try will actually add it to my calendar.  Please advise.  It's manual to copy and paste the details into my calendar.  Thank you.
    • GlennD's avatar
      GlennD
      GoTo Manager
      8 years ago

      Hi Joseph,

      The GoToMeeting Outlook Plug-in is specifically for GoToMeeting, it does schedule or add GoToWebinars to your Outlook Calendar.

      To add your webinar to your Outlook calendar, you need to double click the .ics file that is downloaded to your computer. Outlook will then ask you if you want to add it to your calendar.

  • acs_jay's avatar
    acs_jay
    New Member
    6 years ago

    Is there an easy way to automatically add new webinars to a google calendar that we have published?  Can't seem to figure it out.

    • AshC's avatar
      AshC
      Retired GoTo Contributor
      6 years ago

      Hi acs_jay ,

      When you download the .ics file from GoToWebinar, you can 'save' this first, before deploying / opening by the calendar app of your choosing.  There's no way to 'automatically' do this for Google Calendar.

      • CanelaVerde's avatar
        CanelaVerde
        Active Contributor
        5 years ago

        Guys this is woefully insufficient. Requiring users to download ics files and upload them to google caledar is a sign of lazy development. Every other platform calls a google calendar event page for the user to save. In fact most users of Google Calendar don't even know how to work this ics upload process.

         

        I counted the number of mouse clicks if you do it perfectly. 12 clicks to add a calendar entry.  This should be 2 clicks!