Webinar Staff "add to calendar" link for Google Calendar and Outlook ?

The "Manage Webinar" page provides a link called "Add to Calendar". In Google Chrome, the link just downloads an .ics file, which, doesn't help with Google Calendar. It should either: be ch...

Scheduling

Cody Cassady

New Member

We're having a heck of a time getting our webinar registrants to click the URL in the auto-generated GTW event reminders to add the item to their calendar. Is there a plug-in or any way to actually attach an Outlook calendar invite to the email (On24 does this) that will contain their unique login information? If it was an attachment they could just open and accept, we feel like our audience would do that and thus remember to attend more!

AshC

Retired GoTo Contributor

8 years ago

Hi Cody,
Sorry for the frustrations there.
The 'Add to Calendar' option for GoToWebinar is for attendees to utilize themselves, after receiving confirmation of acceptance into the live event. They are offered a link on the post registration web page, and also in the email reminders as you know.

I would suggest registering yourself for a test webinar to see what the experience is like. Each registrant has options to add for Outlook, Google Calendar, iCal, and Outlook.com. If you want to add some special instructions, you may do so by customizing the email reminders for each GoToWebinar you schedule.