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motog's avatar
motog
Active Contributor
2 years ago
Status:
Reviewed By Moderator

Auto reply sms to sms for out of office, DND, etc.

Auto SMS response currently works for missed phone calls, where one can set it to respond to every missed call every time, or just the first time a call is missed by a number. This is fine.

I would like to see this feature expanded to include an auto SMS response when we receive incoming SMS texts for the first time or every time (configurable like the phone calls), so that we can be out of office and let our customers know we are out of office and not checking texts until business hours resume.

1 Comment

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  • KateG's avatar
    KateG
    GoTo Manager
    2 years ago
    Status changed:
    New
    to
    Reviewed By Moderator

    Thanks motog for sharing your idea here. It's been shared with the team. 

    I encourage you to vote for this idea, the analytics help the team see customer interest and prioritize releases.