GoToAssist Remote Support v5 Agent Desktop Console Windows (v. 5.6.4.38) and Mac (v. 5.6.4.43) - May 20, 2021
Improved:
Improved the authentication process for sessions using proxy servers.
Fixed an issue where agents using computers with certain video processor chips (GPUs) experienced misaligned mouse clicks due to screen elements appearing shifted in the agent console.
Fixed broken thumbnail status message when generating html reports.
Fix for intermittently shifted down session snapshot images on the Sessions panel.
GoToAssist Remote Support v5 Agent Console - May 14, 2021
Improved:
The quality of the media stream during remote control sessions has been improved by increasing the maximum bandwidth from 2.5 Mbps to 6 Mbps.
