We have observed changes in Android v14 and its API that will impact Apps tailored for older Android versions. This will affect our GoToAssist Remote Support v4 Mobile App.
Suppress email notificationhas been changed toDo not notify users about this changeon the Edit User page when a user's product access and/or role has changed
Logged inandloggedouthave been updated tosigned inandsigned outon the Two-Factor Authentication pane in Admin Settings
Updated User Status feature so that accurate messaging with further instruction is reflected within their status on both the Manage Users and User Details pages.
Fixed issue in which the "Status" tooltip window was displayed as transparent on the Manage Users page.
Fixed issue in which the Custom URL radio button can be selected within the Personal Meeting Room pane in Admin Settings.
Fixed issue in which the account name value was missing in user invitation emails.
This release impacts the Admin Center and all account admins who manage their GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, Jive, GoToAssist (Remote Support, Service Desk, Seeit), and RescueAssist users at https://admin.logmeininc.com.
This release impacts the Admin Center and all account admins who manage their GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, Jive, GoToAssist (Remote Support, Service Desk, Seeit), and RescueAssist users at https://admin.logmeininc.com.
This release impacts all agents that use the GoToAssist Remote Support service to host support sessions with their customers. All agents will see the changes included when they update the GoToAssist Expert desktop application to the latest version.
This release impacts the Admin Center and all account admins who manage their GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, Jive, GoToAssist (Remote Support, Service Desk, Seeit), and RescueAssist users at https://admin.logmeininc.com.
This release impacts the Admin Center and all account admins who manage their GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, Jive, GoToAssist (Remote Support, Service Desk, Seeit), and RescueAssist users at https://admin.logmeininc.com.
This release impacts all billing contacts who log in to the Corporate Billing Portal at http://link.logmeininc.com/corp-billing to manage their invoices, change billing contacts, edit Purchase Orders, and manage price quotes with a LogMeIn representative.
This release impacts the Admin Center and all account admins who manage their GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, Jive, GoToAssist (Remote Support, Service Desk, Seeit), and RescueAssist users at https://admin.logmeininc.com.