In the next few weeks, you will notice changes to the look and feel of how you signin toGoToAssist Remote Support and RescueAssist. Our sign-in process will become more personalized so that you will only see authentication options that are unique to you.
This known issue impacts all IT Admins that use the Active Directory Connector (v184.108.40.2066 or earlier) to provision their employees with GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, or GoToAssist.
This release impacts all IT Admins that use our Active Directory Connector integration to provision their employees with GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, or GoToAssist. This includes both the Active Directory Connector software (detailed below) and its integration with the customer Admin Center via the User Sync feature.