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GoToAssist Remote Support News

GlennD
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On January 31, 2021 all GoToAssist Remote Support v4 versions below v4.5, build 1610 will no longer be supported
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GlennD
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  • End of Life for TLS 1.0/1.1 for GoToAssist Remote Support 
  • Affects Windows XP, Windows Vista, Windows Server 2003
  • GoToOpener will be affected
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GlennD
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What you need to know about the current state of GoToAssist Remote Support and its compatibility with the latest Mac OS Catalina

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GlennD
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In the next few weeks, you will notice changes to the look and feel of how you sign in to GoToAssist Remote Support and RescueAssist. Our sign-in process will become more personalized so that you will only see authentication options that are unique to you. 

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GlennD
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1 Comment

We’re building an entirely new way for you to support your customers.  Register for our webinar on September 5th, 2018 10:00 AM - 10:45 AM PDT

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Jamie_A
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This known issue impacts all IT Admins that use the Active Directory Connector (v2.1.0.356 or earlier) to provision their employees with GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, or GoToAssist.

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Jamie_A
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This release impacts all IT Admins that use our Active Directory Connector integration to provision their employees with GoToMeeting, GoToWebinar, GoToTraining, OpenVoice, or GoToAssist. This includes both the Active Directory Connector software (detailed below) and its integration with the customer Admin Center via the User Sync feature.
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