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Stigui
New Contributor

[Feature] Invite other agents into a session

Hello,

Our company has just subscribed to Gotoassist remote support to assist our customers.

On the site, it says that there is a feature to invite team members to join us for faster problem resolution.


Obviously this feature is not present. Can you explain this to us?
https://get.gotoassist.com/remote-support/session-transfer

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1 REPLY 1
AshC
LogMeIn Contributor

Re: [Feature] Invite other agents into a session

@Stigui I believe that site refers specifically to the V4 GoToAssist software.  Are you using the web interface for V5 G2A?