Hi @bbazian219,
They should do that automatically as long as they can connect to our servers, but if for some reason they've have stopped trying to reconnect, stopping and starting the GoToAssist Service should do it. Have you been able to get anyone in front of any of these computers who could tell us what state they are in?
Glenn is a member of the GoTo Community Care Team.
Was your question answered? Please mark it as an
Accepted Solution.Was a post helpful or informative? Give it a
Kudo!.
Do you want a new feature added? Make sure you Kudo (vote) for the Idea
Free user and admin training
