I hope it is a temporary problem. My staff had so many troubles asking clients to visit "Fast Support dot com". We have to repeat ourselves each time. The word "Fast" is somehow confusing when said over the phone and clients will often think it is some strange non-word like "Vas" or "Bas" and ask us to spell it. With "HelpMe.net" there is no question. We say it once and people get it. So I hope it is only a temporary issue and that LogMeIn plans to keep this alias address. Best regards, Nick
Hi Ash, what is the latest on this? Additional testing this morning shows: IE, Edge, and Firefox cannot get out to www.helpme.net or helpme.net. However, latest version of Chrome could initially get out to helpme.net, but not www.helpme.net . Cleared cache and cookies in Chrome and tried again and neither site would work afterwards.