GoToAssist Seeit 2.0 (v1) Customer Web App Release Notes

cancel
Showing results for 
Search instead for 
Did you mean: 

GoToAssist Seeit 2.0 (v1) Customer Web App Release Notes

LogMeIn Contributor

Highlights

  • Debut of the new GoToAssist Seeit 2.0 Customer Web App


What's New?


Debut of the New GoToAssist Seeit 2.0 Customer Web App

  • GoToAssist Seeit 2.0 is new spin on GoToAssist Seeit that enables companies to enrich their support capabilities more easily than ever.  This release will include a limited feature set in comparison to the original GoToAssist Seeit product.  Learn more.
  • Once invited to a GoToAssist Seeit 2.0 session, customers can join using their desktop or mobile device web browser (brand new feature!) via the brand new Customer Web App at https://session.seeit.gotoassist.com/join – no app download required!  For  more information, please see our GoToAssist Seeit 2.0 (v1) Agent Web App Release Notes, or visit our GoToAssist Seeit 2.0 FAQs.
    • Note:  The Pin/Support Key generated by the 2.0 Agent Web App can only be used to join a 2.0 session via the new Customer Web App. This means that customers cannot join a 2.0 session using a Pin/Support Key generated from the original GoToAssist Seeit product.  Additionally, joining from existing GoToAssist Seeit mobile apps is not supported stay tuned for a future release! 

      CustomerJoin.png