GoToAssist Service Desk (v169.0 Web) Release Notes

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GoToAssist Service Desk (v169.0 Web) Release Notes

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Highlights

 

  • New!  Email notification delivery failure alerts are now displayed in the Activity pane (within incidents, problems, changes, releases, and knowledge articles) to inform technicians if an email notification failed to be delivered to a user, customer, or person that is enabled on the watchlist.