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New Contributor

GoToAssist Service Desk Data into Power BI

I am trying to get our incidents data through Power BI but am having issues with the OAuth2 authentication. Can anyone help me with this? 

3 REPLIES 3
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LogMeIn Contributor

Re: GoToAssist Service Desk Data into Power BI

Sorry, @VinceG14  --  What kind of problems are you experiencing specifically?  Any errors that we may reference? 

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New Contributor

Re: GoToAssist Service Desk Data into Power BI

The most recent error I have recieved is "DataSource.Error: The remote server return an HTTP status code '400'."

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LogMeIn Contributor

Re: GoToAssist Service Desk Data into Power BI

@VinceG14  If this is an ongoing problem using our APIs, go ahead and fill out the support template available to developers here:  https://goto-developer.logmeininc.com/api-support-request-template

 

We have a dedicated team that works these tickets directly with individual companies.