Make the text in Chat resizable.

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Make the text in Chat resizable.

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Make the text in Chat resizable.

Font size in chat is VERY small and NOT resizable. I stopped using GTM a few years back because attendees could not chat with each other. I started using GTM again after learning the chat function had been added only to be very disappointed.

There has to be an option for each attendee to select their font size ! I can't believe such a standard chat feature isn't available.

Next, there should be a feature to turn audible alerts ON when a text msg is entered. As it is right now, someone can post a msg in my webinars and with no audible alert and such a small font size many times it's missed.

These are 2 very essential functions that should be added immediately.

Thanks,

Dave

22 Comments
dave13
New Contributor
This reply was created from a merged topic originally titled I will definitely be looking for new screen share software after this "upgrade." ....

I will definitely be looking for new screen share software after this "upgrade." You still can resize text font, now the chart takes up more room but the font is still small. Bad move GTM 😞
dave13
New Contributor
This is the most ridiculous "upgrade" I think I've ever seen. Now the chat bubbles have been removed, the chat font size still can't be increased, the chat messages now are inside "blocks" which takes up VERY much needed space.. a total screw up IMO.

Give us the ability to at least revert back to the old version. 
james6
New Contributor
GTM is NOT interested in producing an excellent product, they've ignored ALL the suggestions that make other rooms productive and useful.
dave13
New Contributor
Completely agree James. A customer service rep told me today that the previous control panel looked "old" and they wanted a new "look."   Never mind what your PAYING customers want, let's just make it look different.. pitiful.

GTM reps... remember, WE are the customer and we know what we want.

Dave
james6
New Contributor
Dave,  I reverted back to the old version thru the REP.  If they force me to use the new version I end the service.
dave13
New Contributor
Thanks James. I'm already looking at new options since all my attendees are very upset with this new layout.
james6
New Contributor
let me know what you come up with..........because this sucks........
GlennD
LogMeIn Manager
The chat bubbles have not been removed. They show up if the Chat pane is closed or the Control Panel is minimized.


dave13
New Contributor
Glenn, my chat window is open, my control panel is collapsed. When someone enters a new message, a chat bubble DOES NOT show up.

Can I get reverted to the old version ?
Seth3
New Member
I would like to point out another use-case where font size is critical. We plan an annual event with volunteers from around the country. Not all of them have webcams, headsets, etc. The chat feature is incredibly important to enable effective communication between attendees, yet with no way to scale the text it grinds the meeting to a standstill as the organizers have to stop and stoop down in order to decipher the tiny text responses. Additionally, the "post" boxes are enormous with so much white-space that messages are quickly bounced out of the buffer which slows the meeting down even more when they have to scroll back to find a message which is further slowed by having to read the small text.