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ZZZootn
New Member

Audio Issues - User can hear, but cannot be heard, both on computer and by phone

Hello, 

I've been running a lot of meetings (as I'm sure many have) and have been having issues with meeting audio for some participants. Below are some of the issues I've come across: 

 

1. In a meeting of 7 people, one could hear, but could not be heard-the person was in the meeting via the web browser. Mic was not muted, I had the person check all other audio settings. This happened previously as well. 

 

2. In a meeting of about 45-50 people,  several callers on the phone could hear the meeting but could not be heard when trying to speak. 

 

Any ideas? 

1 REPLY 1
gariel
New Contributor

Re: Audio Issues - User can hear, but cannot be heard, both on computer and by phone

If users want to listen on the phone instead of computer then they need to allow the microphone from the notification then after they will allow to heard sounds of meetings.

 

Hope you got it by Sam Zous