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David Keatings
New Contributor

Bluetooth sound quality

Hi

The sound quality when using GTM (Desktop) with by bluetooth headset makes them unusable.

The quality is fine while using other applications and using them with GTM(Android). 

 

How can this be resolved.

 

4 REPLIES 4
AshC
LogMeIn Contributor

Re: Bluetooth sound quality

Hi @David Keatings 

Can you tell us more about the hardware involved there? 

Is this a Windows or Mac desktop? 

What's the bluetooth model of headset you prefer to use with GoTo services? 

David Keatings
New Contributor

Re: Bluetooth sound quality

Windows 10 with GTM desktop application 10.17.0

Headphones are Soundcore Life A1

AshC
LogMeIn Contributor

Re: Bluetooth sound quality

Thanks, and can you be specific about what is heard when you connect to GoToMeeting with these bluetooth headphones? 

 

 

David Keatings
New Contributor

Re: Bluetooth sound quality

Nothing specific, just bad sound quality.