It looks like GoToMeeting has gotten rid of the desktop client for Business Messenger. This is useless, I can'y have my clients on a web site all day long just to use messenger to initiate instant meetins. zit is still available for Android and Apple, what about when people are at their desks??????
I apologize if this change caught you off guard @ccroasmun . I'm afraid we do not currently have plans to reactivate the desktop version of Business Messenger, so the GoToMeeting website must be utilized for chatting purposes if you're not on a mobile device.