Camera and microphone not accessing GTM

[KevPyle]

I just had a GoToMeeting with my office. I could see the images and hear the other. On the attendees screen my spot showed only my initials and that my microphone was on. When I first logged into the meeting the preview window showed me via my laptops camera, but the settings panel for the meeting said no webcam was connected. I went into permissions and set both my camera and mic to be accessed by applications.

I have another meeting this evening so I absolutely need to have video and audio working. I'm using an HP laptop running Windows 10 Build 18362

[AshC]

Hi Kev,

It sounds like you made the right adustments while in session, to allow for the usage by GoTo of the local webcam plugin.  I would reboot and join this test session to confirm your system is now operational:  https://support.goto.com/meeting/help/join-a-test-session-g2m050001