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Active Contributor

Camera and microphone not accessing GTM

I just had a GoToMeeting with my office. I could see the images and hear the other. On the attendees screen my spot showed only my initials and that my microphone was on. When I first logged into the meeting the preview window showed me via my laptops camera, but the settings panel for the meeting said no webcam was connected. I went into permissions and set both my camera and mic to be accessed by applications.

I have another meeting this evening so I absolutely need to have video and audio working. I'm using an HP laptop running Windows 10 Build 18362

GoTo Manager

Re: Camera and microphone not accessing GTM

Hi Kev,

It sounds like you made the right adustments while in session, to allow for the usage by GoTo of the local webcam plugin.  I would reboot and join this test session to confirm your system is now operational: 


Ash is a member of the LastPass Community Care Team.

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