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New Contributor

Cameras "always in front" option not working

With the new update I am no longer able to pin my cameras so they are always in front when in presentation mode.  As soon as I advance my slide they minimize. I use an external monitor along with my laptop for the sole purpose of having multiple cameras visible while I train up to 26 people at a time.   In the control panel there is an option for "always in front."  It is selected, but it is not working at all.    Please let me know if there is a patch.  I am one of many trainers that work for a large company and we all need this feature.  Thank you

3 REPLIES 3
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LogMeIn Contributor

Re: Cameras "always in front" option not working

Hi @dbutera , 

Do you know if this is affecting multiple organizers in your company?  If so, can you confirm what GoToMeeting version you have running, and on what operating systems? 

 

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New Contributor

Re: Cameras "always in front" option not working

It is affecting everyone in my company.  I am a field trainer and I’ve checked with my colleagues and they are all having the same issue.

 

Operating System is Windows 10

GTM version – I don’t see it listed under properties.  The closest thing I have is that it says created 2/10/20 and modified 2/24/20

 

Thank you for the follow up.  Hoping for a patch soon!

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LogMeIn Contributor

Re: Cameras "always in front" option not working

OK, we will work on a fix for this, and get it prioritized for a future upgrade.  Thank you for bringing this up.