Cameras "always in front" option not working

[dbutera]

With the new update I am no longer able to pin my cameras so they are always in front when in presentation mode.  As soon as I advance my slide they minimize. I use an external monitor along with my laptop for the sole purpose of having multiple cameras visible while I train up to 26 people at a time.   In the control panel there is an option for "always in front."  It is selected, but it is not working at all.    Please let me know if there is a patch.  I am one of many trainers that work for a large company and we all need this feature.  Thank you

[AshC]

Hi @dbutera , 

Do you know if this is affecting multiple organizers in your company?  If so, can you confirm what GoToMeeting version you have running, and on what operating systems? 

[dbutera]

It is affecting everyone in my company.  I am a field trainer and I’ve checked with my colleagues and they are all having the same issue.

Operating System is Windows 10

GTM version – I don’t see it listed under properties.  The closest thing I have is that it says created 2/10/20 and modified 2/24/20

Thank you for the follow up.  Hoping for a patch soon!

[AshC]

OK, we will work on a fix for this, and get it prioritized for a future upgrade.  Thank you for bringing this up. 

[dbutera]

Can you give me an idea of the time frame for the upgrade?  My training partners and I typically use GTM for alot of virtual training but we are doing even more now that more people are working from home.  This is a feature that is very important for our day to day business.   Thanks.

[dbutera]

Can you give me an idea of the time frame for the upgrade?  My training partners and I typically use GTM for alot of virtual training but we are doing even more now that more people are working from home.  This is a feature that is very important for our day to day business.   Thanks.

[dbutera]

Can you give me an idea of the time frame for the upgrade?  My training partners and I typically use GTM for alot of virtual training but we are doing even more now that more people are working from home.  This is a feature that is very important for our day to day business.   Thanks.

[AshC]

There is currently no ETA.  You may subscribe to the release updates to keep track of new developments and bug fixes here:   https://community.logmein.com/t5/GoToMeeting-News/bg-p/GoToMeeting-Release-Notes