Cannot Get Free 14-Day Trial - First Time Request

[wxywoon91]

Greetings all,

Please kindly help to review and advice if this happen to you as well when you first try request for 14-Days Trial. Error message below prompt up when i do this. Not sure why not eligible or unable to get Free 14-Day Trial. Thank you.

[AshC · Accepted solution]

@wxywoon91  As long as you've entered all the required data points for the free trial set up you should have no problem.  If the trial form is completed in full, are you able to test the set up from a different device?

[wxywoon91]

At first i tried in other device also same errors. Then we tried using different browser, it works. Thanks for you help.