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ShchAlena
New Contributor

Cannot schedule a meeting

Hello!

My team cannot schedule meetings or run previously scheduled meetings. We get an error message, the screenshot is attachedErrorGTM.png

 

Please advise ASAP. Thank you

12 REPLIES 12
Mstarklaw
New Contributor

Re: Cannot schedule a meeting

Same here...very upset..think we are being forced to new version and I do not like the set up of the new version...not easy to see already scheduled meetings ...hoping this is a glitch with the prior version...

Tags (1)
AshC
GoTo Moderator

Re: Cannot schedule a meeting

@Mstarklaw  @ShchAlena   I apologize for the errors there.

 

Can you please confirm the GoTo version installed upon your device, as well as your experience scheduling through https://www.goto.com/meeting


Ash is a member of the GoTo Community Care Team.

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Mstarklaw
New Contributor

Re: Cannot schedule a meeting

Version1.0.356 Build 484e10

Mstarklaw
New Contributor

Re: Cannot schedule a meeting

Version: 1.0.356 Build 484e10
ShchAlena
New Contributor

Re: Cannot schedule a meeting

Hello @AshC 
We use GoToMeeting version 10.18.0 Build 19932

dferrell
New Contributor

Re: Cannot schedule a meeting

Hello,

 

We are experiencing this issue as well. Version 10.18.0 19932

dferrell
New Contributor

Re: Cannot schedule a meeting

I called their support and was told that this functionality no longer works because of our bundled package. 

Mstarklaw
New Contributor

Re: Cannot schedule a meeting

What does require me to do...upgrade to the newest release...which is totally different and not as user friendly?

dferrell
New Contributor

Re: Cannot schedule a meeting

Correct, that is what I was told. I also now have to retrain my staff on this product.