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New Contributor

Closed Captioning for GTM sessions

How do I support hearing-impaired participants?  Does GoToMeeting support closed-captioning?  is there a third-party plugin I can add?
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LogMeIn Contributor

Re: Closed Captioning for GTM sessions

Great news!   We have updated the GoToMeeting services to now inlcude transcripts of meetings after they are complete:  https://support.logmeininc.com/gotomeeting/help/transcriptions-smart-meeting-assistant-g2m040030

 

While this is not a live-broadcast solution, you can also program some presentation apps such as PowerPoint and Google Slides to perform captioning themselves:  https://support.logmeininc.com/gotowebinar/help/use-google-slides-or-microsoft-powerpoint-for-closed...

 

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17 REPLIES 17
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Retired LogMeIn Contributor

Re: Closed Captioning for GTM sessions

Hello Mark,
I apologize but at this time we do not have any built-in functionality such as closed-captioning for hearing-impaired users.  However there are 3rd party services out there that may help you meet your needs.

 

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New Contributor

Re: Closed Captioning for GTM sessions

This reply was created from a merged topic originally titled Hi there! I have several webinar attendees that are deaf/hard of hearing. Is ther....
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New Contributor

Re: Closed Captioning for GTM sessions

Hello Mark Skinner

You can use lot of online closed captioning services from captioning service providers.Through these Providers you can get accurate and quicker outputs.if you have any queries regarding closed captioning services visit the following link and read the blog about the captioning services.Hope it'd be helpful for you!
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New Contributor

Re: Closed Captioning for GTM sessions

Hello,

I'd recommend Vanan Services for your Captioning Requirement.You can get a Accurate Captioning services at an affordable rates.They delivered the captioning project on time with great accuracy.check professional closed captioning services at affordable rates for more information.
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New Contributor

Re: Closed Captioning for GTM sessions

I am incredibly disappointed that you are not providing an accessible service.  Millions of people suffer from hearing loss.  What a disservice to them.
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New Contributor

Re: Closed Captioning for GTM sessions

This company doesn't provide live captioning.  I am searching for a company that does.
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LogMeIn Contributor

Re: Closed Captioning for GTM sessions

Great news!   We have updated the GoToMeeting services to now inlcude transcripts of meetings after they are complete:  https://support.logmeininc.com/gotomeeting/help/transcriptions-smart-meeting-assistant-g2m040030

 

While this is not a live-broadcast solution, you can also program some presentation apps such as PowerPoint and Google Slides to perform captioning themselves:  https://support.logmeininc.com/gotowebinar/help/use-google-slides-or-microsoft-powerpoint-for-closed...

 

View solution in original post

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New Contributor

Re: Closed Captioning for GTM sessions

If you are still searching for a company to provide captioning for GTM or GTW sessions, please contact me for a simple solution: sclark@hometeamcaptions.com.

 

Thanks.

Steve Clark

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New Contributor

Closed Captioning - Not Transcripts

What is the status with adding closed captioning to GoToMeeting functionality?  This is extremely important to my business and serving a hearing impared client.  We need to be able to carry on a dialog in real time, meaning after the meeting transcripts are not helpful.

 

I will also reach out to my community of professionals to see what other communication options would be help me to work with my clients.

 

Thank you,

Thomas McLean