Just so there is no confusion...while GotoMeeting does not provide this service like the Microsoft Teams offering, you can support those who need these services with GotoMeeting/GotoWebinar. All you have to do is resize the presenter's PC so there is room for a web browser window at the bottom. You then hire someone who performs closed captioning and they will provide the service in the browser window and it appears as part of your meeting/webinar. We have used a company to do this and the translator was just a presenter in the meeting. We began doing this a couple of years ago when we have a request from a participant and have never met the closed captioning experts since it was cheaper for them to work off-site than to come on-site, deal with parking, etc. Be sure you give the presentation creator a heads up so they can make sure their resized presentation still looks nice.
Hi @rubyarroyo1 GoToMeeting Cloud Records are currently either public (anyone with the link can watch) or private (only you can see them).
GoToWebinar does have more privacy options if you create customized Channels for cloud recordings: https://support.goto.com/webinar/help/how-do-i-customize-my-channel-g2w040041
If you can translate your presentation yourself, we have created a support document for doing your own live captions when preloading your presentations in two applications:
We are planning an internation seminar on gotomeeting but at the moment I want to ask that is it possible to make simultaneously translation at gotomeeting?
You might consider the transcripts option, available with GoToMeeting cloud recording after the processing is finished online, or using a closed captioning system built into presentation applications such as Google Slides or PowerPoint: