cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Contributor

Company Logo not displaying

I am in the process of setting up our accounts for Goto Meeting for our three business and would like to add the relevant company logo to each of the three businesses. 

 

I have uploaded the relevant file (less than 1000kb etc) within the settings menu and its saves correctly. 

 

Upon starting a meeting though and when not screen sharing, I still only get the black screen instead of the company logo ( I use the Goto opener/hub).

I'm assuming this is my error so grateful for any assistance. 

 

1 REPLY 1
Highlighted
LogMeIn Manager

Re: Company Logo not displaying

Hi Matt,

 

Sorry for any frustration, displaying the logo you uploaded is not yet supported in the new GoToMeeting UI. I believe we are working to have this added sometime in the next two months but I do not have a solid ETA just yet.

Glenn is a member of the LogMeIn Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!
Tags (1)