cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Contributor

Computer crashes when hosting a meeting

Hello,

 

I have had an issue for a little while where if I host a meeting my computer will crash. It works fine as long as I am not using gotomeeting. I have a Dell Lattitude E7250 running windows 10 pro. Windows is up to date as well as all of my system drivers. I have tried un-installing and re-installig the software as well. Please advise. 

1 REPLY 1
Highlighted
LogMeIn Contributor

Re: Computer crashes when hosting a meeting

Hi AJ,

In order to see which aspect of GoToMeeting integrations is causing the problem I would suggest joining your next meeting by telephone and not sharing any webcams.  If this test succeeds then try sharing the webcam again, and finally switching to VoIP audio thereby testing the various drivers Windows 10 has engaged.